We have used the Pre since it started its Carvery and have always sung it's praises.
Recently since the name change to The Garden House it has gone to pot. Staff are inattentive, untrained. The senior manager is in the wrong job ( not the original longstanding Bar manager who is good). In recent times the half-hour queue is non existent because the food/service has noticeably decreased.
Last week I went their twice, Table Service was,on both occasions, non existent. Bar service (Not the regular Manager) was really rubbish.
On both occasions the Menu pictured starter was not available (without explanation) after all Brake Brothers do not generally run out of food do they?
I suggest it is time to take stock return to the Pre's original format for Good food at an unbeatable price with friendly professional staff.
TonyHoo